2721 Counsellors

Counsellors provide information on vocational, relationship, social and educational difficulties and issues, and work with people to help them to identify and define their emotional issues through therapies such as cognitive behaviour therapy, interpersonal therapy and other talking therapies.

Indicative Skill Level:

In Australia:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Tasks Include:

  • working with clients on career, study and employment options by obtaining and examining information relevant to their abilities and needs
  • providing information and resources to assist clients with job-seeking skills
  • assessing client needs in relation to treatment for drug and alcohol abuse
  • conducting counselling interviews with individuals, couples and family groups
  • assisting the understanding and adjustment of attitudes, expectations and behaviour to develop more effective interpersonal and marital relationships
  • presenting alternative approaches and discussing potential for attitude and behaviour change
  • consulting with clients to develop rehabilitation plans taking account of vocational and social needs
  • contributing information, understanding and advice on the learning and behaviour of students, especially those with special needs, and assisting parents and teachers in dealing with these needs
  • may work in a call centre


  • 272111 Careers Counsellor
  • 272112 Drug and Alcohol Counsellor
  • 272113 Family and Marriage Counsellor
  • 272114 Rehabilitation Counsellor
  • 272115 Student Counsellor
  • 272199 Counsellors nec

272111 Careers Counsellor

Alternative Title:

  • Careers Adviser

Provides individuals and groups with information about career choices and assists individuals with self-development.

Skill Level: 1

272112 Drug and Alcohol Counsellor

Provides support and treatment for people with drug and alcohol dependency problems, develops strategies which assist them to set goals and affect and maintain change, and provides community education. May work in a call centre.

Skill Level: 1

272113 Family and Marriage Counsellor

Assists individuals, couples and families with marriage and relationship difficulties. May work in a call centre.

Skill Level: 1


  • Family Court Counsellor

272114 Rehabilitation Counsellor

Assists physically, mentally and socially disadvantaged people to reintegrate into work and the community.

Skill Level: 1

272115 Student Counsellor

Alternative Title:

  • School Counsellor

Provides information and assistance to students, parents and teachers about a wide range of matters such as students’ personal problems, learning difficulties and special requirements.

Skill Level: 1

272199 Counsellors nec

This occupation group covers Counsellors not elsewhere classified. Occupations in this group may work in a call centre.

Skill Level: 1

Occupations in this group include:

  • Gambling Counsellor
  • Grief Counsellor
  • Life Coach
  • Sexual Assault Counsellor / Sexual Abuse Counsellor
  • Trauma Counsellor