In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

• providing high level administrative, strategic planning and operational support, research and advice to senior management on administrative matters such as staff management, financial planning, facility management and information services
• developing and managing the organisation’s administrative, financial, physical and staff resources
• developing and implementing administrative, financial and operational procedural statements and guidelines for use by staff in the organisation
• analysing complex resource management issues and initiatives that affect the organisation, and preparing associated reports, correspondence and submissions
• providing information and support for the preparation of financial reports and budgets
• leading, managing and developing administrative staff to ensure smooth business operations and the provision of accurate and timely information
• representing the organisation in negotiations, and at conventions, seminars, public hearings and forums, and promoting existing and new programs and policies

• 132111 Corporate Services Manager

Alternative Titles:

• Administration Manager
• Business Services Manager

Plans, organises, directs, controls and coordinates the overall administration of an organisation.

Skill Level: 1